El Shafey Group offers a complete range of export, import, and customs clearance services, including documentation review, shipment tracking, logistics consulting, regulatory approvals, and coordination with banks and port authorities — ensuring a smooth end-to-end process.

The duration depends on the shipment type and required approvals, but thanks to our fast clearance system and strong connections with port and customs authorities, most shipments are cleared within the shortest possible time frame to avoid any delay penalties.

Nafeza (the Unified National Window) is Egypt’s digital platform for managing import and export operations. El Shafey Group was among the first to adapt to it, handling all steps — from ACID number issuance and document uploads via CargoX, to approvals, bank coordination, and final release through the system.

We prioritize product integrity and security at every stage. Our team closely monitors all cargo to prevent damage, loss, or theft, and ensures all documentation matches shipment data precisely for full compliance and safe delivery.

Yes. We offer pre-import consultancy services to help clients estimate customs fees, understand the required procedures, and prepare all documentation in advance — helping them avoid unexpected costs or delays once the shipment arrives.